All qualifying returns, exchanges & guaranteed stock must be accompanied with the original receipt.
Please Note:
Clearance items, annuals, baskets & custom plantings are non-returnable & non-refundable.
Nursery Stock:
We guarantee our nursery stock for 1 year from date of purchase, with
original receipt. We ask that the item be brought back for evaluation.
Qualifying nursery stock may be returned or exchanged within 15 days from date of purchase with original receipt. The item(s) must not have been planted & be in re-sellable condition.
Perennials:
Qualifying perennials may be returned or exchanged within 15 days from date of purchase with original receipt. The item(s) must not have been planted & be in re-sellable condition.
Gift, Pottery & Other Hard Goods:
Qualifying item(s) may be returned within 15 days from date of purchase with original receipt. Item(s) must be in re-sellable condition.
Refunds will be made by original method of payment as long as it is accompanied with the original receipt.
*credit card with credit card
*Vassey Nursery gift certificate with Vassey Nursery gift certificate
*cash with cash IF under $100.
If the cash amount is over $100 a check will be mailed within 15 days
*if paid with a check a check will be mailed within 15 days
Qualifying Refund Without original Receipt:
Without an original receipt you will be issued a Vassey Nursery gift certificate that may be used when you wish
Should you have any questions please feel free to ask
Thank you from the staff at Vassey Nursery